Reception Service

 

Hiring in-house receptionists to cover whatever business hours you need can be very time consuming, fraught with various commitments with holidays, sickness, and monitoring of your staff, just to mention a few things. Whether this is 24/7 or 9/5 we offer a comprehensive service to make sure you get your calls answered and professionally serviced to ensure your needs are met to give you that peace of mind that while you are busy you don’t miss a thing. Our 24-hour reception answering service gives you live, receptionists if needed around the clock.

How does it work? First, have a chat with us and discuss what your needs are, we will then decide with you a plan, discuss costings and how we can go forward with your project. 

Once we have your process of how you want us to integrate with your business, we will then, train and supervise your staff to be a key integral part of your company.

We have on site a fully experienced telecom team to handle all your requirements. They will contact you and discuss this to make sure it’s a seamless transition.

When your account is set up and your phones are ready, we are ready to go!

Types of Customers 

  •   Small companies 

  •   Trade companies

  •   Medical offices

  •   Physical therapists

  •   Spas

  •   Hair salons

  •   Massage therapists

  •   Solicitors 

  •   Estate Agents

  •   Shops

  •   Plumbers 

  •   Electricians

  •   Takeaway 

  •   Freelance companies

  •   People on sick /maternity leave

  •   Temps

Important considerations when you are looking to outsource

 

Hiring in-house telephonists to cover whatever business hours you need can be very time consuming, fraught with various commitments with holidays, sickness, and monitoring of your staff, just to mention a few things. Whether this is 24/7 or 9/5 we offer a comprehensive service to make sure you get your calls answered and professionally serviced to ensure your needs are met to give you that peace of mind that while you are busy you don’t miss a thing. Our 24-hour reception answering service gives you live, receptionists if needed around the clock. Make sure you have the things we have highlighted that is very important when you outsource.

1.   Orion have 24/7 supervisors to help and monitor your staff, so you don’t need to.

2.   24/7 IT support giving your operators peace of mind they will always be online for you.

3.   Dedicated booths for your team in Pakistan.

4.   Dedicated Operators for your company.

5.   You select your staff through our rigorous interview programme, so you get the best candidates.

6.   Our Bonus schemes which are they’re for our staff and are the best in Pakistan.

7.   Option to have your own dedicated Camera.

8.   Fixed costs and no hidden extras.

9.   Direct access to our team should you ever need this.