Your calls. Our people. Exceptional service.
Give every caller a helpful person to speak to. We answer enquiries, take messages, manage bookings and support your customers, 24 hours a day.
Whether you need help during busy periods or a dedicated team, we work as part of your business. Our UK office handles sales and support, and our Pakistan contact centre handles your calls.
- Years of Excellence
- 12+
- Service Delivery
- 24/7
- Client Satisfaction
- 5/5
- Calls Managed
- 60m+
The right support for your business
Call Answering & Reception
A friendly voice for your business. We answer calls in your name, take clear messages and help with appointments and bookings, so you can focus on your work.
Dedicated Customer Support
A team who learn your business and look after your customers. From everyday questions to follow-up calls, we follow your processes and keep you updated.
Busy Periods & Out-of-Hours Cover
Extra help when calls build up or your office closes. Choose the hours and shifts you need, with support available day and night, seven days a week.
Trusted by Businesses Across the UK & Ireland
At ORION, we've earned the trust of businesses nationwide through our commitment to excellence. Our professional team delivers reliable, 24/7 call handling that transforms every interaction into an opportunity for your business growth.
Stuart Miller
Whiteside Taxis
The support from the Orion team has also been outstanding—responsive, attentive, and genuinely invested in helping us succeed. One of the key things we’ve learned is that the best results come when you treat outsourced operators as a true extension of your team, rather than just a resource.
ABBA Cars
ABBA Cars
Really good guys who you can depend on always! Used them in my own business ABBA Cars for years and they have a proven track record of excellence and have helped my business immeasurably. Good luck and a huge thanks to Jim, Akbar and the team and our dedicated crew in PK.
Chris Sneap
Price First Taxis Ltd
I would recommend Orion to anyone looking to try an outsourcing agency. The savings on staff are a great secondary benefit, but the real value is in the exceptional service provided by both the Orion management team and their agents. That, to me, speaks volumes.
Real people. Ready to answer your calls.
A trained team who know your business and work the shifts you need.
Let’s talk about your calls
Tell us about your business and the support you need.
Leave your details and our team will contact you to discuss how we can help.