Taxi Dispatch
Our dedicated dispatchers ensure your taxi service runs smoothly, managing your fleet with efficiency 24/7.
Experience seamless operations and reliable rides for your customers, day and night. Let us keep you moving!
24/7 Shift Coverage
Once our customers sign up, they rarely terminate. That’s because we provide extremely high levels of customer satisfaction, which translates into outstanding customer retention.
Fluent English Operators
Outsourcing delivers value for services such as cleaning and IT support. Similarly, our customers recognise the value our services bring in supporting their core business activities.
Your Dedicated Team
Once our customers sign up, they rarely terminate. That’s because we provide extremely high levels of customer satisfaction, which translates into outstanding customer retention.
Dedicated Private Cabins
Your business deserves its own space. Each client receives a fully equipped, private cabin exclusively for their operations, ensuring complete confidentiality and focused attention. No shared resources, no distractions – just your dedicated team working solely on your taxi company's success in a professional, purpose-built environment.
24/7 CCTV Monitoring
Complete transparency means complete trust. Our comprehensive CCTV system gives you round-the-clock access to monitor your dedicated cabin and staff operations from anywhere. You maintain full visibility and control over your team's performance, attendance, and service quality, providing the peace of mind that comes with total operational oversight.
21-Day Training
Excellence requires preparation. Every operator completes our intensive 21-day training program covering professional call handling, dispatch operations, and your specific business processes. This dual-phase approach – our expertise combined with your company training – ensures operators represent your taxi business with complete professionalism from day one.
Hear from our clients
Chris Sneap
I would recommend Orion to anyone looking to try an outsourcing agency. The savings on staff are a great secondary benefit, but the real value is in the exceptional service provided by both the Orion management team and their agents. That, to me, speaks volumes.
Stuart Miller
The support from the Orion team has also been outstanding—responsive, attentive, and genuinely invested in helping us succeed. One of the key things we’ve learned is that the best results come when you treat outsourced operators as a true extension of your team, rather than just a resource.
Real people. Ready to answer your calls.
A trained team who know your business and work the shifts you need.
Join other happy customers.
Call today to discover why other businesses have chosen us.
Years of hands-on experience and a thorough understanding of leading taxi dispatch systems
To hear how we could answer your calls, enter your details and call us for free.