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Healthcare & Medical
Appointment scheduling, patient support, and medical intake services
Trusted Healthcare Communication Partners
Professional Medical Call Handling
Orion provides compassionate, confidential healthcare support services that meet the highest standards of patient care. Our GDPR-compliant operations ensure sensitive medical information is handled with absolute discretion and professionalism.
Comprehensive Patient Support Services
Appointment Management
Efficient diary coordination across multiple practitioners and specialities
- •Multi-practitioner scheduling
- •Speciality-specific booking protocols
- •Real-time calendar synchronisation
Test Results Communication
Sensitive delivery of routine results following clinical guidelines
- •Protocol-driven result sharing
- •Urgent result escalation
- •Follow-up appointment scheduling
Patient Triage
Trained operators following clinical protocols to prioritise urgent cases
- •Clinical protocol adherence
- •Symptom assessment and documentation
- •Priority queue management
Prescription Services
Secure handling of medication queries and pharmacy coordination
- •Repeat prescription processing
- •Pharmacy liaison services
- •Medication query handling
Proven Healthcare Results
Trust Orion to be the professional voice of your healthcare practice, allowing you to focus entirely on patient care.